OUR MISSION
Our mission is to provide the highest level of advocacy and rights protection for the clients we serve while affording the general community with information and assistance about long-term care, quality of life/care issues, mental health issues, and pre-facility placement procedures and guidelines.
OUR HISTORY
Advocacy, Inc. is an independent, non-profit agency serving Santa Cruz and San Benito Counties. It grew out of a few dedicated individuals who were concerned with the standard of care and quality of life that patients in local nursing homes were receiving. The group incorporated as a non-profit organization, Citizens for Better Nursing Home Care, in 1975. In 1986 we changed our name to Ombudsman/Advocate, Inc., and in 2006 we settled into our new legal name ADVOCACY, INC. The agency operates the federally- and state mandated Long-Term Care Ombudsman Program and the Patients’ Rights Advocate Program. We are dedicated to helping people who live in nursing homes, residential care, and mental health facilities. As advocates, it is our responsibility to express the concerns and complaints of the individuals we serve, seeking resolution and remedy from their perspective.
OUR TEAM
SUZANNE STONE
Executive Director
Executive Director
MARNIE SOBALVARRO
Administrative Assistant
Marnie Sobalvarro- Administrative Assistant
Marnie joined Advocacy, Inc in 2019. She has a passion for helping the elderly and found Advocacy, Inc. a good fit. She enjoys biking, reading and playing the cajon with the local Santa Cruz ukulele group.
GEORGE CARVALHO
Chief Patients' Rights Advocate
George Carvalho-Patient Rights Advocate
I was hired by the Patient Rights Advocate program in 1992, I gave that program a two-year commitment over twenty plus years ago. Time indeed, does fly. It’s been a privilege to work with individuals in the mental health system to resolve, complaints concerns, or ongoing issues. Prior to this, I worked with the homeless population for Supportive Outreach Services, assisting individuals to navigate the social security administration as well as local government funding, in so doing, I experienced firsthand the hardships people face in an attempt to seek food or housing I love Santa Cruz County. It is a tremendous privilege to assist in empowering individuals in the exercise their rights within the Mental Health System.
DAVI SCHILL
Patients' Rights Advocate
Davi Schill-Patient Rights Advocate
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Davi has worked with Advocacy, Inc as a Patient Rights Advocate since 2000. She received her B.A. degree in Sociology from UCSC and has her graduate degree in Educational Counseling from San Jose State University. She is passionate about Advocacy and serving the Mental Health community in Santa Cruz and San Benito Counties by ensuring that consumers of Mental Health services are informed of and assisted in making sure their civil, legal and human rights are upheld.
STEVEN MATZIE
Long-Term Care Ombudsman Program Coordinator
LTC Ombudsman Program Coordinator
PATSY PENCE
Long-Term Care Ombudsman Representative